To report a patient rights concern at Medical City Dallas, please contact:
Patient Representative
Phone: (972) 566-6710
For other locations, refer to the Contact Us page.
Texas Department of State Health Services
Health Facility Compliance Division
Complaint Hotline: (888) 973-0022
Texas Department of Family and Protective Services
Abuse/Neglect Reports Hotline: (800) 252-5400
Texas Medical Board
Complaint Number: (800) 201-9353
Quality Improvement Organization (QIO):
KEPRO – Medicare Quality Improvement Organization
Toll Free Phone: (888) 315-0636
The Joint Commission
- At Joint Commission, using the Report a Patient Safety Event link in the “Action Center” on the home page of the website
- By fax at (630) 792-5636
- By mail to:
- Office of Quality and Patient Safety
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
- Office of Quality and Patient Safety
HCA Ethics Line: (800) 455-1996
If you need access to services or to report a concern regarding discrimination in access to services at Medical City Dallas, please contact:
Liz Tremain, Equity Compliance Official
7777 Forest Lane, S-240
Dallas, TX 75230
Phone: (972) 566-4548
TTY-711
Fax: (469) 484-2346
For other locations, refer to the Contact Us page.
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, DC 20201
Phone: (800) 368-1019, (800) 537-7697 (TDD)