CareNow and Medical City Children's Urgent Care are temporarily closing certain locations or reducing clinic hours to assist with other locations. Call to confirm or view locations across North Texas, with extended or regular hours, that remain available to care for you and your family.
Urgent care facilities in North Texas
When medical care doesn't require a trip to the emergency room (ER), but can't wait until the next day, our urgent care centers are here for you. Medical City Healthcare provides urgent care for patients needing treatment for minor injuries and illnesses.
For more information, or to find out if you should seek treatment from an urgent care center, call our Ask a Nurse free, 24-hour nurse line, at (972) 318-6752.
Comprehensive urgent care
Urgent care is typically for patients who need medical attention for an issue that is a non-emergency but also can't wait for an appointment with a primary physician. Seek urgent care treatment for minor injuries and illnesses, such as sprains or first-degree burns. For non-emergency medical conditions, such as treatment for sinus infections or medication refills when your doctor's office is closed, patients can get Medical City Virtual Care.
Urgent care treatments and services
Medical City Healthcare's urgent care facilities are available to patients of all ages. We are able to accommodate patients with or without an appointment.
Patients often visit an urgent care center for the following conditions:
- After-hour care for minor injuries and illnesses
- Cold, flu, earaches, sore throat and fever
- Sprains, strains and simple bone and joint injuries
- Cuts and scrapes that may need stitches
- Bites, stings, poison ivy, hives or rashes
- Urinary tract infections (UTIs)
- Sexually transmitted infections (STIs)
- Sports and/or school physicals
- Childhood illnesses (hand, foot, and mouth disease; fifth disease, chickenpox and whooping cough)
- Skin conditions (acne, eczema, hives, poison ivy, rashes, scabies and warts)
- Sore throats and strep throat (bacterial throat infection)
- Pink eye (conjunctivitis) and styes (bacterial infection on or inside eyelid)
Other reasons people come to our urgent care include:
- Chemical exposure
- Minor bruises and burns
- Ear infections
- Eye infections
- Foreign object removal
- Headaches and migraines
- Head lice
- Heartburn, acid reflux
- Joint pain
- Mononucleosis (mono)
- Accidental injuries
- Allergy symptoms
- Bronchitis (acute and chronic)
- Bug bites and stings
- Respiratory infections
- Ringworm (fungal infection with skin rash)
- Scrapes and lacerations
Please note that our urgent care clinic does not provide emergency care. If you or a loved one is experiencing a medical emergency, please call 911 or visit the nearest emergency room to be evaluated by a medical professional.
Why choose our urgent care facilities
Seeking care at an urgent care clinic doesn't mean you have to sacrifice quality or medical expertise for convenience. CareNow® Urgent Care offers highly experienced family doctors and urgent care specialists who can treat a variety of health problems.
Our urgent care centers provide:
- Convenient locations in your neighborhood
- Extended hours seven days a week
- Walk-in services (no appointment necessary)
- The ability to wait from home with our Web Check-In®
- Acceptance of most major insurance plans
- Care with specialists if needed
- Prescription processing
- On-site lab work
- X-rays performed at each clinic
Pediatric urgent care
Medical City Children’s Hospital Urgent Care centers understand the importance of your child receiving high-quality, compassionate care when they need it most. Our team consists of pediatric urgent care specialists, who are experienced and ready to provide expert care for your child.
Our urgent care facilities are designed exclusively to meet the needs of children. Everything from our sticker collection and clinic design, to our pediatric-trained staff, is 100% kid-focused. We are open after hours and on weekends—when pediatrician's offices are closed, because convenience is key when your little one is sick.
Our urgent care centers are less expensive than visiting an emergency room (often one-third the cost of an ER). The average visit time is about 30 minutes, and should your child require a higher level of care, Medical City Children's Hospital specialists are just a phone call away.
When to get pediatric urgent care
Knowing what level of care your child needs can help you get them the treatment they need quickly, while saving you unnecessary medical expenses.
In general, urgent care facilities are equipped to deal with the everyday illnesses and injuries your pediatrician or family doctor would treat. These same-day facilities have a team of registered nurses who can treat your child quickly and effectively if your pediatrician’s office is closed. Pediatric-ready ERs are equipped to handle more serious conditions such as broken bones or asthma attacks.
Pediatric urgent care treatments and services
Our pediatric urgent care centers treat conditions such as:
- Sore throat
- Flu symptoms
- Ear infections
- Sinus infections
Our services include but are not limited to:
- Strep, flu, urine, RSV and mono testing
- Lab services (on site and referral)
- Intravenous (IV) fluids
- Fracture care and splinting
- Laceration repair (stitches, staples and glue)
- Sports and camp physicals
- Breathing treatments
- Urine catheterization
- Removal of foreign bodies from nose, ears and skin
When to get pediatric emergency care
Urgent care facilities are not always equipped to handle more serious illnesses or injuries, so if your child needs advanced, pediatric emergency care, it may be better to visit the closest pediatric-ready ER.
When your child suffers an injury or a medical emergency, you want them to receive the best care as quickly as possible. At Medical City Healthcare, all of our hospital ERs and freestanding ERs are pediatric-ready, staffed by board-certified pediatricians and nurses to diagnose and treat children.
You should consider visiting an ER if your child experiences any of the following:
- Head injuries
- Serious cuts
- Broken bones
- Serious burns
- Animal bites
- Allergic reactions
- Swallowing foreign objects