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Medical City Healthcare

About us

The skilled providers at Medical City Healthcare are dedicated to providing advanced, high-quality healthcare services to communities in North Texas.

About Medical City Healthcare

Medical City Healthcare is one of the region’s largest, most comprehensive healthcare providers in the Dallas-Fort Worth area.

Medical City Healthcare is comprised of:

  • 22 North Texas hospitals
  • 8 off-campus emergency rooms
  • 15 ambulatory surgery centers
  • More than 50 CareNow® Urgent Care centers
  • 17,000 employees
  • 5,500 active physicians
  • 7,000 nurses
  • 4,100 licensed beds
  • 172,000 patient admissions
  • 1.1 million outpatient visits
  • 666,000 ER visits
  • 103,000 surgeries
  • 20,000 babies delivered
  • $306 million in charity & unreimbursed care
  • 6 Magnet® hospitals recognized for nursing excellence on 10 campuses
  • 4 accredited Comprehensive Stroke Centers
  • 11 trauma centers
  • Only Level I Trauma Center in Collin County
  • 1 burn center
  • $81 million in property, sales and federal income taxes
  • $5.6 billion in economic impact
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Medical City Healthcare Mission, Patient Promise, Values and Vision

Our Mission
Above all else, we are committed to the care and improvement of human life.

Our Patient Promise
We are committed to excellence always: every action, every patient, every time.

Our Values
A — Accountability
L — Leadership
W — Willingness
A — Attitude
Y — "You First"
S — Safety

Our Vision
The destination of choice for healthcare excellence.

In North Texas




As part of HCA Healthcare (NYSE: HCA), we lead the industry in putting patients first. We work every day to ensure an environment where our physicians provide strength, expertise and experience, and our partners are entrusted to act with absolute integrity.

Our focus on patient safety and quality is grounded in evidence-based medicine and is delivering better outcomes for our patients every day. As part of our continuous quality improvements, Medical City Healthcare benchmarks our rankings in emergency department wait times, door-to-balloon times and key service line indicators as reported by CMS.

All of our or our affiliates’ trademarks, service marks and trade names (“Trademarks”), including the Medical City Logo, are trademarks or registered trademarks that belong to us or our affiliates, unless stated otherwise.


Medical City Healthcare community impact

Medical City Healthcare is proud to offer a number of services and support to the Dallas - Fort Worth and North Texas region.

These healthcare services are further supported with strategic partnerships including:

Medical City Healthcare is also proud to support the Dallas / Fort Worth area through philanthropic donations, volunteer support and community service initiatives.

CareNow® Urgent Care in North Texas

Medical City Healthcare is proud to be affiliated with CareNow® in North Texas. Our patients can access our affordable walk-in clinic alternative for minor illnesses and injuries, like cold and flu, sports physicals and minor strains or sprains.

CareNow® has more than 50 urgent care clinics. They don’t require appointments so you can walk-in or use our Web Check-In to wait from home.

CareNow® urgent care centers offer the highest service, value and convenience:

  • Walk-ins welcome, no appointment necessary
  • Web Check-In® to wait from home
  • Open seven days a week with extended hours
  • On-site lab and X-ray services
  • CareNow® accepts most major health insurance plans
  • Treatment for adults and children older than 3 months

If you need a higher level of care, CareNow® can connect you with our family of specialized physicians and ERs.

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Medical City Healthcare Overview and Community Impact

Community Service Request

At Medical City Healthcare, we are committed to the care and improvement of human life. We are also committed to involvement in the communities we serve.

If you would like to request support from Medical City Healthcare, please fill out the form below and a representative will contact you.