Our mission at Medical City Healthcare is to provide a health care organization that consistently delivers high quality health services, information and education. In an effort to make our quality of care and satisfaction data available directly to you, this web site provides you with the most up to date information on our:
This information helps you, your healthcare provider, family and friends assess the quality of Medical City Healthcare. This quality information helps you make good decisions about your health care.
Quality of care measures show how well Medical City Healthcare treats heart attacks, heart failure, pneumonia and patients having surgery. Quality of care includes both process of care, including the core measures and outcome of care measures, including 30 day readmission and mortality rates.
Patient satisfaction includes the Hospital Consumer Assessment of Healthcare Providers and System, known as HCAHPS (pronounced H-CAPS) and our own patient satisfaction survey.
This information helps you, your health care provider, family, and friends compare the quality of care provided in the hospitals that agree to submit data on the quality of certain services they provide for certain conditions. This quality information not only helps you make good decisions about your health care, but also encourages hospitals to improve the quality of health care they provide.