Enhanced patient safety policy
In order to protect our patients, visitors, physicians and caregivers from the spread of COVID-19, we are enacting a modified visitor policy beginning March 18, 2020 5:30am and continuing until further notice. This procedure applies to all patients within the surgery center.Read our safety policy for COVID-19
Get facility status updates for each Surgery Center as it relates to closures, updated operational hours, etc.
COVID-19 ASL videos
The CDC has produced a series of videos for the American Sign Language community on COVID-19.
With coronavirus (COVID-19), the safety of Medical City Healthcare patients and visitors remains our top priority. We regularly treat patients with infectious diseases and our clinical teams are highly trained in infection prevention protocols. Medical City Healthcare is closely monitoring COVID-19 developments in partnership with our local and state health departments and the U.S. Centers for Disease Control (CDC).
What are the symptoms?
Symptoms of COVID-19 may appear 2-14 days after exposure to the virus. These symptoms can range from mild to severe and include:
- Shortness of breath
What can I do to protect myself and others?
Public health officials recommend the following steps to help prevent the spread of respiratory viruses, including influenza and COVID-19:
- Avoid close contact with people who are sick
- Avoid touching your eyes, nose, and mouth
- Stay home when you are sick
- Cover your cough or sneeze with a tissue
- Practice good hand hygiene by washing your hands often, using either soap and water or alcohol-based hand gel for at least 20 seconds
- Clean and disinfect frequently touched objects and surfaces
For additional information and ongoing updates on COVID-19, please refer to local and state health departments and the CDC’s Coronavirus Disease 2019 (COVID-19) hub.
Frequently asked questions
- Stay home when you feel sick and avoid close contact with others who are sick.
- Wash your hands often with soap and water for at least 20 seconds.
- Avoid touching your face, eyes, nose or mouth, because this is where viruses can enter.
- Always cover a cough or sneeze with a tissue, then throw that tissue in the trash.
- Clean and disinfect frequently touched objects.
- Every patient, visitor and vendor is screened outside of our primary lobbies, ER entrances and loading docks.
- Points of entry to our facilities have been limited.
- As we often do during heavy influenza outbreaks, visitor restrictions have been instituted in patient care areas.
- We have done, and continue to do, deep cleaning throughout all of our care sites.
- Our Emergency Operations Center (EOC) has been activated to coordinate daily communication and response across all of our hospitals.
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