Medical City Healthcare - October 14, 2019

Vashawna Mallon was just 25 weeks pregnant with twins when Medical City Healthcare’s Maternal Transport Team picked her up via helicopter and flew her to Medical City Lewisville—the only Level III neonatal intensive care unit (NICU) in Southern Denton County. Vashawna’s preemie daughters, Rainbow and Liberty, were safely delivered and cared for thanks to the hospital’s high-level NICU, specially trained staff and state-of-the-art intensive care nursery technology.


Two years after their birth, Rainbow and Liberty joined their mom for a photo with a helicopter similar to the one that carried them to safety.

Every day across North Texas, teams of compassionate, highly trained healthcare professionals transport high-risk pregnant women and critically ill or injured infants and children by ambulance, helicopter or fixed-wing aircraft to specialized hospitals that are equipped to meet their needs.

Specialty Transport Teams

Medical City’s Specialty Transport Teams—which include maternal and pediatric/neonatal units— transfer about 1,100 patients a year from rural community hospitals across Texas and throughout the Southwestern United States to Medical City hospitals that offer advanced pediatric, neonatal and maternal care services, including:

Medical City Alliance

Medical City Arlington

Medical City Children’s Hospital

Medical City Dallas

Medical City Frisco

Medical City Las Colinas

Medical City Lewisville

Medical City McKinney

Medical City Plano

Dedicated, advanced resources.

Not all hospitals commit the resources needed to staff dedicated, around-the-clock teams.  Medical City has gone one step further and moved its dedicated teams to the McKinney airport, decreasing their response time by greater than 30 minutes and providing an even higher level of service.

Our Pediatric and Neonatal Transport Team is one of the only dedicated teams in the country and is staffed by registered nurses with extensive training in pediatric emergency medicine, cardiovascular intensive care, neonatal intensive care and pediatric intensive care.

Our Maternal team is the only unit in the region staffed exclusively by registered nurses who have extensive training in caring for critically ill or injured expectant mothers.  

Specialized help for moms and babies in medical emergencies.

Pregnancy issues which could require a transport include:

  • Mom suffers from high blood pressure, potentially causing preeclampsia
  • Baby is born prematurely, for a variety of reasons
  • Baby has a known or unknown birth defect

The goal is always to pick up mom before she delivers, but it’s not always possible. That’s when having the expertise of both the maternal and neonatal teams is vitally important for the health and safety of mom and baby.

Teaching the professionals.

In addition to the lifesaving work they do, Medical City Healthcare’s Specialty Transport Teams teach a variety of emergency and trauma courses to first responders and healthcare professionals across the DFW Metroplex, North Texas and within the rural communities they serve.

Courses include:

  • AWHONN fetal monitoring courses (Association of Women’s Health, Obstetrics and Neonatal Nursing)
  • ENPC (Emergency Nursing Pediatric Course)
  • High-Risk Obstetrics/Complicated Deliveries/OB Crisis Care
    • More than 1,000 local firefighters and EMTs have gone through the program in the past two years.
  • NRP (Neonatal Resuscitation Program)
  • T.A.B.L.E. and Cardiac S.T.A.B.L.E
  • TNCC (Trauma Nursing Core Course)

Watch Vashawna’s emotional video about her experience with Medical City.

When someone in your family has an accident or emergency, one of our many Medical City Healthcare emergency locations has you covered. With average wait times posted online, if you do have an emergency, you can spend less time waiting and more time on the moments that matter most.

Find a fast Medical City ER near you or visit Medical City Virtual Care for non-emergency medical treatment from your computer or smartphone.

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