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Medical City Healthcare

Ask a Nurse Hotline

The Ask a Nurse hotline at Medical City Healthcare is a service that provides access to free health information and physician referrals.

24-Hour Nurse Line

Free Health Information and Physician Referral Service

Medical City Healthcare offers a free Ask a Nurse service that provides expert, timely health-related information and free physician referrals.

Ask a Nurse

(833) 612-1999

Medical City Children’s Hospital

(888) 563-KIDS

When you can’t reach your healthcare provider or need to find one, call Ask a Nurse to:

  • Speak with a nurse 24 hours a day, seven days a week, 365 days a year
  • Get answers to your health-related questions
  • Get a referral to local primary care physicians and specialists
  • Register for classes or events sponsored by Medical City hospitals

Speak with a nurse, day or night

There are no good times to have medical issues, but some are more inconvenient than others. That’s why Medical City Healthcare’s Ask a Nurse service is available whenever you need it. Whether you have a health-related question or need to find a doctor by specialty, location, accepted insurance plan or other criteria, our nurses are always here to help.

Our nurses are on call 24/7 to offer valuable support and consultation. However, they do not diagnose medical conditions. Please consult with your healthcare provider, or ask for a referral to one, to receive diagnosis and treatment.

If you request a physician referral or information about our classes and events, one of our patient care liaisons will be happy to assist you.

Always follow up with your primary care physician after contacting Ask a Nurse.

If you are having a medical emergency, call 911.