Visitor policy

Medical City Healthcare is taking proactive measures to help ensure the health and safety of patients, caregivers, colleagues and our communities.

COVID-19 Visitor Policy

Cafeteria Hours

Mon - Fri: 7:00am - 9:30am; 11:00am - 1:30pm; 5:00pm - 8:00pm

Patient Visitation

Patients are encouraged to include family members and others designated as their care partners to provide support and actively participate in their care.

Families and others are welcome to visit patients 24 hours per day, 7 days a week at the discretion of each patient unless medically contraindicated.

General: Main Doors are open from 6:00am until 10:00pm daily

AFTER HOURS - Visitors must use the Emergency Dept Entrance

A Spoonful of Sugar Boutique and Gift Shop Hours

Mon - Fri: 9 a.m. - 6:30 p.m.
Sat:11 a.m. - 4 p.m.
Sun: Closed
Phone: 972-969-2375

Lori's Gifts

Visit the online Medical City Las Colinas Gift Shop


Parking for patients and visitors is available near the front entrance of the hospital, 24 hours a day, seven days a week. All parking at Medical City Las Colinas is free.


If you would like to speak with our Chaplain, please let our Concierge or Nursing Staff know and they will contact him.

Tobacco and Smoke-Free Environment

For the health and well-being of our patients our campus is smoke-free this includes our parking areas.