Contact Medical City Healthcare

For questions related to Medical City Healthcare's division office or any of our hospitals, fill out the form below. In most cases, emails will be responded to within two business days.

  • If you have any concerns related to a hospital visit, a patient advocate will be happy to assist you. Contact numbers for all hospital locations are on our Patient Advocate page.
  • If you need information regarding patient billing, please contact our Patient Account Services at (469) 420-7000 or toll free (800) 783-6941.
  • If you need to obtain patient records for yourself or someone else, please contact the Health Information Management Department at the facility you received medical treatment.
  • To contact Parallon Supply Chain, please call (972) 906-1700.
  • For recruitment and all employment related inquiries, please call (844) 472-6797.
  • If you would like to verify employment for a former or current employee, please contact Thomas and Company at (615) 242-8246.

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