At Medical City Frisco, our emergency room provides quality care when you need it most. The comprehensive emergency team at Medical City Frisco, including board-certified emergency medicine physicians, specially trained nurses and physician assistants, has one goal in mind—to get you on the road to treatment and back to good health.
If you or a loved one are experiencing an emergency, call 911 immediately or visit your nearest ER.
Medical City Frisco has expertise you can trust, whatever your medical emergency. We are prepared to diagnose and treat heart attacks, head injuries, seizures, strokes, burns, broken bones and more. Medical City Frisco's emergency room is staffed 24 hours a day, seven days a week. Our state-of-the-art facility is designed to keep patients comfortable and safe in our ER.
You'll be treated in a private treatment room by emergency medicine physicians and nurses. Should your attending physician recommend hospital admission for continued care, you will have seamless, bedside registration. You'll also have access to specialty departments, excellent meals and modern amenities.
Level III Trauma Center
Medical City Frisco has been officially designated as a Level III Trauma Center by the Texas Department of State Health Services. This recognizes the hospital as an advanced trauma facility providing 24-hour, immediate emergency care for a variety of needs.
The Level III Trauma designation has an extensive survey process, following standards set by the American College of Surgeons. It requires a demonstrated ability to provide prompt assessment, resuscitation, emergency operations, intensive care and stabilization of injured patients. Medical City Frisco’s comprehensive trauma care, for both adults and children, includes:
- 24–hour, in-house coverage by ER physicians and anesthesiology, plus rapid availability for general, neuro, orthopedic, trauma and surgeons.
- Continuing education for nursing and trauma teams.
- An active community outreach program and coordination of prevention efforts.
Pediatric emergency care
In addition to advanced, comprehensive adult emergency care, Medical City Frisco offers full-service emergency care, diagnosis and treatment for infants and children of all ages. It’s like having the pediatric emergency care of Medical City Children’s Hospital in your neighborhood—so you don’t have to go to a children’s hospital to find expert pediatric ER care close to home. Our staff and specially trained physicians provide the highest quality healthcare according to guidelines for care set by the American Academy of Pediatrics, the American College of Emergency Physicians and the Emergency Nurses Association.
In accordance with the National Pediatric Readiness Project, Medical City Frisco has been equipped to ensure it meets essential guidelines and has resources in place to provide a safe and family-centered emergency experience, including:
- 24/7/365 emergency care
- Registered, emergency-trained nurses supported by pediatric child-life specialists
- Pediatric-friendly rooms and waiting area
- Pediatric pain management techniques
- Pediatric computerized drug dosing for safety
- 24/7 access to Medical City Children’s Hospital, including:
- Pediatric specialists
- Pediatric and neonatal children’s specialty transport team
- Seamless admission to Medical City Children’s Hospital if inpatient care is required
Getting care at our ER
Medical City Frisco is located at the intersection of Frisco Square Boulevard and the Dallas Parkway near the Dallas North Tollway. The ER is in the rear of the hospital, with a designated emergency parking lot. There are also free parking garages and street parking on the hospital campus.
Though the adult and pediatric ER share the same entrance, they have separate treatment rooms and waiting areas, to ensure privacy and comfort for all patients.
Our address is:
5500 Frisco Square Blvd.
Frisco, TX 75034
Emergency care at Medical City Healthcare
Emergency care is the treatment of emergent medical conditions. It is generally performed in an emergency room, but can also refer to treatment in an ambulance. Emergency medicine physicians may treat patients with injuries or infections, in addition to life-threatening conditions.Learn about Emergency care
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