Emergencies can happen anywhere, at any time. Physicians, nurses and technicians provide quality care when you need it the most at Medical City McKinney. We specialize in all types of emergency medicine—from broken bones to life-threatening injuries or illnesses.

If you or a loved one are experiencing an emergency, call 911 immediately or visit your nearest ER. For non-emergency questions, call Medical City McKinney at (972) 547-8000.

At Medical City McKinney, we work quickly to assess patients from the moment they walk through the door. To better serve Collin County, we also treat patients at Medical City ER Stonebridge, our freestanding, full-service emergency care facility.

Our 21-bed ER at Medical City McKinney offers a Clinical Decision Unit (CDU), where patients receive careful observation for up to 23 hours. Patients admitted to the CDU can receive further monitoring, diagnostic procedures and nursing care. Board-certified doctors and specially trained nurses provide ischemic stroke treatment, hemorrhagic stroke treatment, and care for many other major injuries or illnesses like heart attack, abdominal pain, fractures, head injuries and more.

Level III Trauma Center in McKinney

Our facility was the first hospital in McKinney and Northern Collin County designated as a Level III Trauma Center by the Texas Department of State Health Services. As an Advanced Level III Trauma Center, our facility has specialized, dedicated resources available to manage major injuries. We are staffed with a comprehensive team of surgeons, specialists, nurses and support members that receive specialized training in trauma care.

Certified chest pain and stroke care

Medical City McKinney is accredited by The Joint Commission as an Advanced Primary Stroke Center and has achieved the Gold Plus Quality Award from the American Heart Association/American Stroke Association for our stroke care. We are also an Accredited Chest Pain Center, designated by the American College of Cardiology.

Emergency pediatric care

In addition to advanced, comprehensive adult emergency care, Medical City McKinney offers full-service emergency care, diagnosis and treatment for infants and children of all ages. It’s like having the pediatric emergency care of Medical City Children’s Hospital in your neighborhood—so you don’t have to go to a children’s hospital to find expert pediatric ER care close to home. Our staff and specially trained physicians provide the highest quality healthcare according to guidelines for care set by the American Academy of Pediatrics, the American College of Emergency Physicians and the Emergency Nurses Association.

In accordance with the National Pediatric Readiness Project, Medical City McKinney has been equipped to ensure it meets essential guidelines and has resources in place to provide a safe and family-centered emergency experience, including:

  • 24/7/365 emergency care
  • Registered, emergency-trained nurses supported by pediatric child-life specialists
  • Pediatric-friendly rooms and waiting area
  • Pediatric pain management techniques
  • Pediatric computerized drug dosing for safety
  • 24/7 access to Medical City Children’s Hospital, including:
    • Pediatric specialists
    • Pediatric and neonatal children’s specialty transport team
    • Seamless admission to Medical City Children’s Hospital if inpatient care is required

Arriving to the hospital emergency room

When you arrive to Medical City McKinney's hospital campus, follow the marked signs to the ER entrance, located near the hospital's main entrance. Our parking lot is private and free for your convenience. Our ER is open 24 hours a day, seven days a week, every day of the year.

Our address is:

4500 Medical Center Dr.
McKinney, TX 75069

Emergency care at Medical City Healthcare

Emergency care is the treatment of emergent medical conditions. It is generally performed in an emergency room, but can also refer to treatment in an ambulance. Emergency medicine physicians may treat patients with injuries or infections, in addition to life-threatening conditions.

Learn about Emergency care