Emergency care at Medical City Lewisville

Medical City Lewisville’s emergency room (ER) is staffed with skilled physicians, nurses and paramedics who have been specially trained to deal with medical emergencies. Emergency medicine specialists are equipped to provide rapid stabilization of heart attacks, trauma, poisoning, severe bleeding and other sudden illnesses in adults and children.

If you or a loved one are experiencing an emergency, call 911 immediately or visit your nearest ER. For non-emergency questions, call our Ask a Nurse free, 24 hour nurse line.

Patients of all ages can expect top-quality care at Medical City Lewisville. With advanced diagnostic imaging and services, private patient rooms and trauma rooms, we are prepared for any medical issue. We also provide seamless hospital admission if your attending ER doctor determines you need inpatient care as part of your treatment plan.

ER physicians are board-certified in emergency medicine with certifications in:

• Advanced cardiac life support
• Pediatric advanced life support
• Advanced trauma life support

Expert care by trauma surgeons

Major trauma refers to serious injuries that require immediate intervention to prevent disability or death. Minor trauma refers to an injury that does not pose a threat to life or limb and can be appropriately treated at a basic ER.

As an Advanced Level III Trauma Center, designated by the Texas Department of State Health Services, we have specialized resources to manage major and severe injuries. The team of board-certified trauma surgeons, specialists and nurses receive specialized training in trauma care. We have surgeons on-call 24/7 who can be at the hospital within 30 minutes of notification to ensure prompt surgical trauma care.

Our trauma center has established relationships with local Emergency Medical Service (EMS) providers for pre-arrival notification, appropriate documentation and excellent pre-hospital care.

Pediatric emergency care

In addition to advanced, comprehensive adult emergency care, Medical City Lewisville offers full-service emergency care, diagnosis and treatment for infants and children of all ages. It’s like having the pediatric emergency care of Medical City Children’s Hospital in your neighborhood—so you don’t have to go to a children’s hospital to find expert pediatric ER care close to home. Staff and specially trained physicians provide the highest quality healthcare according to guidelines for care set by the American Academy of Pediatrics, the American College of Emergency Physicians and the Emergency Nurses Association.

In accordance with the National Pediatric Readiness Project, Medical City Lewisville has been equipped to ensure it meets essential guidelines and has resources in place to provide a safe and family-centered emergency experience, including:

• 24/7/365 emergency care
• Registered, emergency-trained nurses supported by pediatric child-life specialists
• Pediatric-friendly rooms and waiting area
• Pediatric pain management techniques
• Pediatric computerized drug dosing for safety
• 24/7 access to Medical City Children’s Hospital, including:
  • Pediatric specialists
  • Pediatric and neonatal children’s specialty transport team
  • Seamless admission to Medical City Children’s Hospital if inpatient care is required

Arriving for emergency services

Our ER is located off of Ray Dunning Boulevard on the Medical City Lewisville hospital campus. There are two entrances, adult and pediatric, with a loading zone so you can pull up directly to the lobby doors. Parking is free and available in the hospital's parking lot. We are open 24 hours a day, seven days a week, every day of the year.

Our address is:

500 W. Main St.
Lewisville, TX 75057