Patient information
We offer a wide range of resources to ensure you get all the information you need to understand and be comfortable with your care.
Patient-centered care
Because we prioritize the health and safety of our patients and visitors, Medical City Sachse is committed to delivering high-quality services in a healing and caring environment.
Patient Resources
Patient Resources
Online registration
We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.
We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.
Participating insurance plans
We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation.
Advance care planning
Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.
Patient rights and responsibilities
We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities, and have access to contacts for complaints and grievances.
Information and guidance for our patients
We want you to have as much information as possible about the care you'll receive in our hospital and what to expect before, during and after your time with us.
Rights and responsibilities
To learn more about your rights and responsibilities as a patient by visiting our patient rights and responsibilities page.
Patient portal
With a MyHealthONE account, you can view and pay your hospital bills, see lab results, find details about hospital visits and:
- Manage the health of a loved one
- Make an appointment
- Download health records
Texas pricing transparency
To learn about the insurance companies we contract with and to read our freestanding emergency department notice, visit the Texas pricing transparency page.
Financial assistance policy and application
Our goal is to help you understand the charge, billing and payment process before your visit so that you can make an informed decision regarding your out-of-pocket costs. We provide resources to help you make more informed healthcare choices and facilitate your understanding of your potential financial obligations when visiting our facility. Learn more by visiting our Patient Resource Financial site.