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For visitors

Stay informed through Medical City Fort Worth Hospital's visitor information page, which features guidelines and safety protocols for a seamless experience in Fort Worth, Texas.

Visiting our hospital



We want you to have a safe, comfortable, and satisfying visit when visiting a patient. Learn more about the amenities and services available to our visitors.

Medical City Fort Worth visitation guidelines

Parking

Free valet parking at the hospital's main entrance is available 7:30am - 4:00pm, Monday through Friday.

Visiting hours

Visiting hours are 8:am - 8:00pm, except in the ICU, labor and delivery, and neonatal ICU.

A parent or guardian must remain with patients under 18 years old at all times.

Two visitors are allowed per patient at a time. Additional visitors may wait in designated waiting areas.

Please respect quiet hours and patient privacy during your visit.

Accessibility services (ADA accommodations)

We strive to make our facility accessible to all visitors. Wheelchairs are available at the main entrance, and all public areas are designed for accessibility. If you need assistance, please speak with a staff member.

Cafeteria

Our hospital cafeteria is located on the first floor of Tower A and is open 7:00am - 2:00pm, Monday through Friday.

Gift shop

Medical City Fort Worth gift shop offers snacks, flowers, and personal items. It is located on the first floor of Tower A and is open 9:00am - 8:00pm, Monday through Friday, and 10:00am - 6:00pm, Saturday and Sunday.

Security

Medical City Fort Worth has a dedicated 24-hour security team patrolling the campus. They respond promptly to any concerns, requests, and lost and found inquiries. For security assistance, call (817) 347-6010 or dial "00" from any hospital phone.

Social services

Patients sometimes require special needs while in the hospital and when planning to return home. Our licensed social workers and case managers provide a variety of services to assist patients, their families and friends. Please tell your nurse if you would like to connect with a social worker.

Spiritual support and chapel

The hospital chapel is located on the first floor of Tower A. The Chapel is open at all times to every denomination.

Chaplains are available to provide spiritual and emotional support to patients, families, and friends. To request chaplain services, call the Hospital Operator or tell your nurse you would like a chaplain visit.

Smoking policy

Smoking and tobacco use are not permitted anywhere on the hospital grounds, including outdoor areas and parking lots. Thank you for helping us maintain a healthy environment.

Valuables and personal belongings

We request that you leave all valuables at home. Medical City Fort Worth does not accept responsibility for lost or stolen valuables or personal items. If necessary, your nurse can arrange to store small items in the hospital safe.