Patient information
We offer a wide range of resources to ensure you get all the information you need to understand and be comfortable with your care.
Information, guidance and resources for our patients
Medical City Healthcare is taking proactive measures to help ensure the health and safety of patients, caregivers, colleagues and our communities.
Patient Resources
Patient Resources
Online registration
We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.
We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.
Participating insurance plans
We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation.
Advance care planning
Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.
Patient rights and responsibilities
We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities, and have access to contacts for complaints and grievances.
Welcome to Medical City Spine Hospital
At Medical City Spine Hospital, a Medical City Dallas facility, every patient is treated like family and healthcare is personalized. This is where excellence is elevated with advanced technology, comfortable amenities and compassionate care. We offer a concierge experience that is truly centered on the needs of our patients and their families in a specialized healing environment.
Patient-centered care
From the moment they arrive, patients are put at ease by the native-Texas landscaped grounds and intuitive wayfinding. Abundant natural light, comfortable amenities, extra room for families and a calming atmosphere create an unparalleled healing environment. Patients rest comfortably in one of 24 spacious, family-oriented rooms and enjoy dine-on-demand, heart-healthy menu options made fresh by our Wolfgang Puck-trained chef.
With our expert clinical care team and advanced technology, we provide the treatment patients need and the quality care they deserve. We’ve incorporated advanced technology, including a 55” smart TV installed in every room, serving as an innovative, easy-to-use communication and education tool — one that patients can use to stay updated and informed. Better communication equals better care.
Additional services include:
- Concierge experience centered on the needs of the spine patient
- Access to clinical trials
- Advanced technology and innovative techniques to restore mobility and function
- Industry-leading scoliosis research through the Scoliosis Research Society
- Imaging services
Healthy menu options
Patients and visitors at Medical City Healthcare can choose from a number of dine-on-demand, healthy meal options prepared by a Wolfgang Puck-trained chef.