Grab a snack, make yourself comfortable, and connect to the internet - right here in the hospital. The network is accessible to users of wireless ready computers or mobile communication devices. To connect, simply connect to the Guest Network.

*This is an open unsecured connection. Medical City Lewisville assumes no liability for devices that attach to this network.

Illness often turns one's attention to spiritual matters. The Hospital Chapel is located on the first floor. The Chapel is open at all times to every denomination. In addition, a team of Pastoral Care Volunteers make hospital rounds upon request.

Our Pastoral Care Volunteers are skilled in offering spiritual and emotional support to patients, their loved ones and staff. They listen attentively, reflect on what they are hearing and help the person deal with their own life situation at that moment. Prayer is offered based upon the beliefs, traditions and worship style of the person being counseled.

Counseling is available for families who must make end-of-life decisions: e.g. Health Care Proxy, Do Not Resuscitate Orders, initiating / removing life support and organ donation. Bereavement counseling is also provided.

Please tell your nurse if you would like a Pastoral Care visit.

The mission of Lori's Gift Shop is to provide our patients and visitors with the highest standard of customer service while offering a wide variety of products for use during your stay. We also offer an assortment of fresh flower arrangements that allow you the convenience of one-stop shopping.

Located on the first floor near the main entrance, we offer to deliver any product to patient rooms free of charge. For hours or additional information, call (972) 420-1852.

Medical City Lewisville provides a Hospitality approach for serving patients their meals. Each morning patients are visited by a Hospitality Associate to assist with the selection of their daily meals. This same Associate returns to the patient's room 5 times throughout the day to deliver meals, assist with food choices, and offer snacks. The Hospitality Associate's name and phone extension is written on the patient's information board for quick and easy access. Medical City Lewisville's Hospitality Program provides a very personal touch for the patient and allows for personal food preferences as well.

Registered Dietitians are on staff every day. In addition to screening patients for nutrition risk, the dietitians complete nutrition assessments, make recommendations to the patient's physician, and provide nutrition education. Dietitians work closely with the Hospitality Associate and all interdisciplinary team members to provide the best nutritional care possible.

Food Guide Pyramid

Base your diet on the food guide pyramid to have a healthy diet. A healthy diet emphasizes fruits, vegetables, whole grain products, and fat free or low fat milk and milk products as well as:

• Lean meats, poultry, fish, beans, eggs and nuts
• Low in saturated fats, trans fats, cholesterol, salt, and added sugar
• Limited intake of junk foods and alcohol
• A lot of water

• American Dietetic Association
• Dietary Guidelines for Americans
• American Heart Association
• US Food and Drug Administration
• United States Department of Agriculture

Food and Nutrition Services is located on the first floor of the Medical City Lewisville near the main entrance. Contact us at (972) 420-4000.

• Open Monday - Friday, 7:30am - 10:00am & 11:00am - 1:30pm
• Closed on Evenings and Weekends

We are located on the first floor of Medical City Lewisville near the main entrance. Contact us at (972) 420-4000.

Subway inside Medical City Lewisville is located adjacent to the main entrance, next to the Market Café. There is a full Subway menu and they can handle catering for five to 500 people.

Open Daily 7:00 am - 11:00 pm

For information or catering call (972) 353-1774, or fax to (972) 353-1757.

Medical City Lewisville's mission is to provide family-centered healthcare, therefore, we encourage open visitation throughout the hospital for the benefit of our patients. However, because of the nature of the intensive care unit (ICU), we ask that you remember a few things:

• During shift change (6:30 – 7:30 am and pm), we ask that noise and visitation be limited so the nurses can concentrate on your loved one's critical needs.
• Please limit visitors in the ICU to 2 at a time.
• Please use the family lounge for group visiting and telephone/cell phone calls.
• For their safety, children under the age of 12 are not permitted to visit the ICU unless approved by the Nursing Supervisor.

If you have questions regarding visiting patients in any unit at Medical City Lewisville, please call our main number at (972) 420-1000 and ask to be connected to the appropriate nursing station.

Inpatient and outpatient registration is located on the first floor of the patient tower by the Main Street Entrance. Parking is FREE. Check in at the Admitting and Registration desk. A beeper will be provided to notify you when your admit clerk is available. Take a seat in our spacious atrium-lobby and we'll see you as quickly as possible. If you have questions or concerns, feel free to call (972) 420-1625.

Registration Forms and Information

• Notice of Privacy Practices – English
• Patient Rights & Responsibilities

Southern Denton County has many non-profit agencies that provide valuable resources to our community:

CASA of Denton County
CASA recruits, trains and supervises community volunteers to help provide court advocacy services for abused and neglected children who have been removed from their homes by CPS and placed in foster care.

CCA (Christian Community Action)
CCA's Adult Health Center services the working poor, uninsured and under-insured, delivering quality, economical primary and preventive health care.

Children's Advocacy Center for Denton County
Provides free services to victims of serious child abuse in Denton County and support services to the professionals involved in the investigation, prosecution, and treatment of these cases.

Special Abilities of North Texas (formerly Adult Day Stay)
Every family and caregiver with a member who has special needs has access to Special Abilities of North Texas as the regionally recognized state-of-the-art day habilitation, day activity and health services organization.

Denton County Friends of the Family
Services for victims of domestic violence and sexual assault.

Health Services of North Texas
HSNT's Nutrition Center provides supplementary supply of food and hygiene products vital to ensuring the stability and long term health of clients.

The Salvation Army
Through their Emergency Financial Assistance program, The Salvation Army helps stabilize families and individuals who are temporarily unable to afford rent, mortgage, utilities, clothing or food due to a crisis.

SPAN (Special Programs or Aging Needs)
SPAN provides both home delivered and congregate meals to senior citizens.