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Medical City Decatur, A Campus of Medical City Denton
609 Medical Center Dr, Decatur, TX 76234(940) 627 - 5921

For visitors

Stay informed through Medical City Decatur's, a campus of Medical City Denton, visitor information page, which features guidelines and safety protocols for a seamless experience in Decatur, Texas.

Visiting our hospital

Medical City Healthcare is taking proactive measures to help ensure the health and safety of patients, caregivers, colleagues and our communities.

Visiting our hospital



We want you to have a safe, comfortable, and satisfying visit when visiting a patient. Learn more about the amenities and services available to our visitors.

Medical City Decatur visitation guidelines


Parking

  Free parking is available for all patients and visitors in lots surrounding Medical City Decatur.  

Visiting hours

Hospital patients may receive visitors at any time. A parent or guardian must always remain with patients under 18 years old. Please respect quiet hours and patient privacy during your visit.

Accessibility services (ADA accommodations)

We strive to make our facility accessible to all visitors. Wheelchairs are available at the main entrance, and all public areas are designed for accessibility. If you need assistance, please speak with a staff member.

Cafeteria

Our hospital cafeteria is located on the first floor and is open Monday – Friday, 7:00 am – 10:00 am for breakfast and 11:00 am – 2:00 pm for lunch.

Gift shop

Medical City Decatur’s gift shop offers snacks, flowers, and personal items. It is located near the main hospital entrance on the main campus and open 24 hours, seven days a week.

Interpreter services

Interpreter services are available for non-English-speaking patients and families. For assistance, please call (855) 663-1231.

Security

Medical City Decatur has a dedicated 24-hour security team patrolling the campus. They respond promptly to any concerns, requests and lost and found inquiries. For security assistance, call (940) 980-9517 or dial "00" from any hospital phone.

Social services

Patients sometimes require special needs while in the hospital and when planning to return home. Our licensed social workers and case managers provide a variety of services to assist patients, their families and friends. Please tell your nurse if you would like to connect with a social worker.

Spiritual support and chapel

The hospital chapel is located on the third floor next to the elevators. The Chapel is open at all times to every denomination.

Chaplains are available to provide spiritual and emotional support to patients, families, and friends. To request chaplain services, call the Hospital Operator or tell your nurse you would like a chaplain visit.  

Smoking policy

Smoking and tobacco use are not permitted anywhere on the hospital grounds, including outdoor areas and parking lots. Thank you for helping us maintain a healthy environment.

Valuables and personal belongings

We request that you leave all valuables at home. Medical City Decatur does not accept responsibility for lost or stolen valuables or personal items. If necessary, your nurse can arrange to store small items in the hospital safe.