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Medical records

We offer various methods of requesting your medical records, accommodating your needs for different formats and types of information.

How to request your medical records

To request medical records, please complete the online form below or contact the Health Information Management (HIM) Department. Patient requests will require a completed Authorization for Release of Patient Information form and valid ID.

Contact the HIM Department

Phone: (469) 535-8013

Fax: (972) 987-5114

Email the HIM Department

Hours: 8:00 am – 4:30 pm
Monday – Friday

Address: 5680 Frisco Square Blvd, Frisco, TX 75034

About Your Medical Records

These medical records include all inpatient, outpatient, and ancillary department records. HIM also transcribes all reports for the doctors, radiologists and consultants who come to our hospital.

Our records are readily available to assist our physicians on staff and the consultants whenever they are needed to ensure continuity of patient care. As well, if one of our patients need their records transferred to a specialist, we handle those requests too. We are required to have the patient or their legal representative to sign an authorization to allow us to release confidential medical information. HIM is responsible for requests for release of medical information.