24/7 mental health helpline

Questions about non-emergency mental health issues? Call our free, confidential mental health helpline to speak with specially trained, licensed clinicians who will guide you through assessment to next-step coordination of care for a wide variety of conditions, including:

  • ADHD
  • Anxiety
  • Behavioral problems at school
  • Burnout
  • Decline in overall functioning
  • Depression and mood disorders
  • Difficulty returning to work
  • Eating disorders
  • Emotional issues
  • Low self-esteem
  • Post-partum depression
  • Stress and coping issues

Mental health helpline: 855-534-4325 (HEAL)

sport court

We are committed to bringing you the mental health support you deserve, no matter what challenges you may be facing.

The behavioral health specialists at Medical City Green Oaks can help. We offer inpatient services for adolescents 12 to 17 years old and adults, outpatient clinics for medication management (children, adolescents, and adults), medication-assisted treatment (MAT) for opioid use disorders, counseling (children, adolescents, and adults) and day treatment programs (adolescents and adults) in Dallas and Plano to make mental health care more accessible for people in need.

To learn more about our behavioral health services, or to schedule a behavioral health assessment, please call (972) 770-0818.

Schedule an appointment online

Behavioral health centers in Dallas and Plano, Texas

Inpatient programs

Medical City Green Oaks has 124 inpatient behavioral health hospitals dedicated to treating:

  • Adolescents 12 to 17 years old
  • Adults
  • Dual diagnosis, including chemical dependency

Our inpatient programs are designed to help reduce the symptoms causing a crisis. Our multidisciplinary team involves the patient and their family or support system and assists by providing the tools to deal with daily stressors and help patients develop a healthy lifestyle and avoid future crises.

Upon admission, patients undergo a comprehensive psychiatric and physical assessment, after which an individualized treatment plan is developed. 

We are open 24/7 to help you or your loved one. Please call to learn more about our inpatient services or schedule an assessment at (972) 770-0818.

Medical City Green Oaks Hospital – (972) 991-9504 Next to Medical City Dallas, 7808 Clodus Fields Dr, Dallas, TX 75251

Psychiatry and medication-assisted treatment (MAT) for opioid use disorders

The Oak Counseling & Psychiatric Services offers psychiatry and medication management for adults 17 and older and children three and older. 

The Oak Counseling & Psychiatric Services – (972) 770-1032 Medical City Dallas, 12221 Merit Drive, Suite 450, Dallas, TX 75251

Counseling services

Licensed therapists offer counseling for individuals, couples, children and adolescents. Please call one of our locations to schedule an assessment:

Plano Clinic(972) 985-1599 Medical City Plano, Professional Building III 4001 W. 15th Street, #465, Plano, TX 75093

The Oak Counseling & Psychiatric Services(972) 770-1032 Medical City Dallas, 12221 Merit Drive, Suite 450, Dallas, TX 75251

Day treatment and partial hospitalization (PHP)

This program includes group therapy and medication management with board-certified psychiatrists, nursing education and licensed therapists. Doctors and medical staff monitor medications routinely and make adjustments as needed. 

Medical City Green Oaks Outpatient Services Three Forest Plaza – 12221 Merit Drive, #400 Dallas, TX 75251. 

Please call to schedule a confidential assessment at (972) 770-0818

WorkReturns intensive outpatient program

Help for people returning to work after months at home

Dr. Jared Pickens, an economics professor at the University of North Texas, missed in-person teaching and engaging with students and colleagues. When pandemic restrictions were lifted and he returned to the classroom, he was concerned to find that things weren’t back to “normal.” As his anxiety increased, his job satisfaction decreased. Through the WorkReturns outpatient program at Medical City Green Oaks — a one-of-its-kind program in North Texas — Dr. Pickens found the tools, confidence and coping strategies to help him enjoy teaching again.

Learn more about the WorkReturns program at Medical City Green Oaks.

This program addresses issues in a supportive environment in which clients can look at options and choices, to learn skills and overcome hurdles, they are facing in the work environment. Please call to schedule an assessment.

Plano WorkReturns(972) 985-1599 Medical City Plano, Professional Building III 4001 W. 15th Strdeet, #465, Plano, TX 75093 

Chemical dependency intensive outpatient program

This comprehensive treatment program provides assistance to adults and their families through the early recovery stages of chemical dependency. Sessions are an equal mix of group therapy, life skills and education. The program is typically 8 weeks and a patient may enter the program at any point in the cycle. Adults must agree to abstain from using substances during treatment. 

Please call to schedule an assessment.

Plano Clinic(972) 985-1599 Medical City Plano, Professional Building III 4001 W. 15th Street, #465, Plano, TX 75093

Adolescent intensive outpatient program

Students receive advice and tools to cope with depression, mood disorders, anger, oppositional/defiant behaviors, ADHD, relationship problems, self-endangering behaviors and poor social skills. Our staff communicates openly with parents and guardians to help build healthy relationships. Please call to schedule an assessment.

Plano Clinic(972) 985-1599 Medical City Plano, Professional Building III 4001 W. 15th Street, #465, Plano, TX 75093

Electroconvulsive therapy

For patients who are unresponsive to traditional therapy and medication management, Medical City Green Oaks offers inpatient and outpatient electroconvulsive therapy (ECT) services, which has been proven as a safe and effective form of treatment for people with certain mental illnesses. For example, ECT is a treatment for severe, medication-resistant depression.

Before considering ECT, a full evaluation is required to ensure ECT is safe for the patient. This evaluation usually includes:

  • A medical history
  • A full physical exam
  • A psychiatric assessment
  • Basic blood tests
  • An electrocardiogram (ECG) and chest X-ray to check heart and lung health
  • Anesthesiologist review

To learn more about ECT, make a referral or schedule an appointment, please call (972) 770-0824

Behavioral health at Medical City Healthcare

Behavioral health refers to the medical practice of taking care of patients’ mental health care. Mental health care refers to the treatment and care of diseases like depression, anxiety and many more. Treatment often involves some form of psychotherapy.

Learn about Behavioral health