Behavioral health centers in Dallas, Texas

Important Information

Tele-psychiatry Services

During the COVID-19 pandemic, Medical City Green Oaks Hospital is open and stands ready to assist patients who are in need of emergent psychiatric help. As an added accommodation, Medical City Green Oaks offers mental health solutions available to new and existing patients remotely. Our clinical staff can guide you through each step—from the initial appointment to ongoing tele-treatment.

Services are detailed below. Patients have the option to attend in person or from home.

Medical City Green Oaks accepts most major health insurance plans, several Medicaid and Medicare plans for psychiatry and most major insurance plans for outpatient programs and counseling. There is also a cash pay option.

Psychiatry

The Oak Counseling & Psychiatric Services offers virtual psychiatry and medication management for adults 17 and older and children 3 and older. Schedule an appointment during normal business hours by calling (972) 770-1032.

Counseling services

Licensed therapists offer virtual counseling for individuals, couples and adolescents. Please call one of our locations to schedule an assessment:

Plano Clinic – (972) 985-1599 Medical City Plano, Professional Building III 4001 W. 15th Street, #465, Plano, TX 75093

The Oak Counseling & Psychiatric Services – (972) 770-1032 Medical City Dallas, 12221 Merit Drive, Suite 450, Dallas, TX 75251

Day treatment and partial hospitalization

This option is for patients with a mental health and/or chemical dependency diagnosis who do not meet criteria for inpatient care. Doctors and medical staff monitor medications routinely and make adjustments as needed. The program allows patients virtually or in person.

Please call for a confidential assessment at (972) 770-0818.

Program hours are Monday through Friday, 9:00am - 3:00pm. Lunch is provided for onsite participants.

Medical City Green Oaks Outpatient Services Three Forest Plaza – 12221 Merit Drive, #400 Dallas, TX 75251

WorkReturns Intensive Outpatient Program

Help for people returning to work after months at home

Dr. Jared Pickens, an economics professor at the University of North Texas, missed in-person teaching and engaging with students and colleagues. When pandemic restrictions were lifted and he returned to the classroom, he was concerned to find that things weren’t back to “normal.” As his anxiety increased, his job satisfaction decreased. Through the WorkReturns outpatient program at Medical City Green Oaks — a one-of-its-kind program in North Texas — Dr. Pickens found the tools, confidence and coping strategies to help him enjoy teaching again.

Learn more about the WorkReturns program at Medical City Green Oaks.

This program addresses issues in a supportive environment in which clients can look at options and choices, to learn skills and overcome hurdles, they are facing in the work environment. Group members have the option to attend in person or through our virtual platform. Please call to schedule an assessment.

Plano WorkReturns – (972) 985-1599 Medical City Plano, Professional Building III 4001 W. 15th Street, #465, Plano, TX 75093 Sessions are Tuesday, Thursday and Friday from 9:00am to noon

Dallas WorkReturns – (972) 770-1014 Medical City Green Oaks Outpatient Services, Three Forest Plaza 12221 Merit Drive, #400, Dallas, TX 75251 Sessions are Monday, Wednesday and Friday from 9:00am to noon

Chemical Dependency Intensive Outpatient Program

This comprehensive treatment program provides assistance to adults and their families through the early recovery stages of chemical dependency. Sessions are an equal mix of group therapy, life skills and education. The program is typically 8 weeks and a patient may enter the program at any point in the cycle. Adults must agree to abstain from using substances during treatment. Group members have the option to attend in person or through our virtual platform.

Sessions are Monday, Wednesday and Thursday from 6:00pm to 9:00pm. Please call to schedule an assessment.

Plano Clinic – (972) 985-1599 Medical City Plano, Professional Building III 4001 W. 15th Street, #465, Plano, TX 75093

Adolescent Intensive Outpatient Program

Students receive advice and tools to cope with depression, mood disorders, anger, oppositional/defiant behaviors, ADHD, relationship problems, self-endangering behaviors and poor social skills. Our staff communicates openly with parents and guardians to help build healthy relationships. Please call to schedule an assessment.

Sessions are Monday, Wednesday and Thursday from 4:30pm to 7:30pm

Plano Clinic – (972) 985-1599 Medical City Plano, Professional Building III 4001 W. 15th Street, #465, Plano, TX 75093

If you have depression, anxiety, an eating disorder, are trying to recover from substance abuse or have another mood or behavioral disorder, the behavioral health specialists at Medical City Green Oaks can help. We offer inpatient services, outpatient clinics and day treatment programs to make mental health care more accessible for people in need.

To learn more about our behavioral health services, or to schedule a behavioral health assessment, please call (972) 770-0818.

Outpatient mental health services

Although Medical City Green Oaks is a psychiatric hospital, we also offer outpatient mental health facilities with expanding programs to provide care to patients across North Texas. Our locations offer patients a variety of services, such as:

Drug and alcohol program

A high percentage of patients who commit to our drug and alcohol program for adults, they tend to complete drug and alcohol addiction treatment and attend 12 step groups at a high rate. As a result, patients not only get sober, they stay sober.

Electroconvulsive therapy

For patients who are unresponsive to traditional therapy and medication management, Medical City Green Oaks offers inpatient and outpatient electroconvulsive therapy (ECT) services, which has been proven as a safe and effective form of treatment for people with certain mental illnesses. For example, ECT is a treatment for severe, medication-resistant depression.

Before considering ECT, a full evaluation is required to ensure ECT is safe for the patient. This evaluation usually includes:

  • A medical history
  • A full physical exam
  • A psychiatric assessment
  • Basic blood tests
  • An electrocardiogram (ECG) and chest X-ray to check heart and lung health
  • Anesthesiologist review

ECT is available Mondays, Wednesdays and Fridays.

To learn more about ECT, make a referral or schedule an appointment, please call (972) 770-0824. Your call will be returned within 24 hours.

Behavioral health at Medical City Healthcare

Behavioral health refers to the medical practice of taking care of patients’ mental health care. Mental health care refers to the treatment and care of diseases like depression, anxiety and many more. Treatment often involves some form of psychotherapy.

Learn about Behavioral health