Virtual care

COVID-19 Screening Assessment

Based on CDC guidelines, receive a free virtual care screening and get directed to the appropriate care setting.

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Fast, online telehealth care 24-hours a day, no appointment needed

When you need expert medical treatment and it's after hours or difficult to make a doctor's appointment, you now have a convenient option: Medical City Virtual Care. This fast, easy virtual clinic allows you and your family members to be seen and treated by a trusted healthcare provider from any mobile device or desktop computer.

Additionally, because Medical City Virtual Care is 24/7, you have access to more options than ever for fast, quality medical care at your fingertips.

To visit a telehealth doctor, no appointment is needed—simply begin an appointment online. 

Comprehensive telehealth services

At Medical City Healthcare, we're here to help you feel better—fast. Medical City Virtual Care offers quick and convenient online care for most common conditions. Our services are available on any device with a web camera and do not require an appointment.

Because our virtual clinic never closes, you can log in from your computer or smartphone any time of day, from anywhere in Texas. We’re here to help 24/7, 365 days a year.

Start Your Virtual Visit

Benefits of a virtual doctor visit

When scheduling an online doctor visit, patients experience many benefits, including:

• 24/7 access to licensed, board-certified physicians, nurse practitioners and physician assistants
• Convenient five- to 15-minute visits 
• Diagnosis, treatment and prescriptions for a wide variety of non-emergency medical conditions
• No appointment necessary
• Referrals to a CareNow Urgent Care clinic or Medical City ER, if needed

Conditions we treat via telehealth

Our telehealth doctors are experienced in diagnosing and treating a wide range of common conditions, including:

Common female infections

• Urinary tract infection (UTI)
• Vaginal yeast infection

Cosmetic services

• Eyelash lengthening
• Male pattern baldness

Eye, ear and mouth problems

• Canker or cold sore
• Pink eye (conjunctivitis)
• Stye (bump or bumps on the eyelid)
• Swimmer's ear (ear pain)

Injuries and pain

• Burns (minor)
• Low back pain

Insects

• Head lice
• Tick bites

Respiratory infections and allergies

• Cold, sinus infection or influenza (flu)
• Hay fever/allergies

Sexually transmitted infections

• Exposure to a sexually transmitted infection

Skin and nail problems

• Acne
• Athlete's foot
• Diaper rash
• Eczema
• Ingrown toenail
• Jock itch
• Ringworm
• Shingles
• Skin irritation (contact dermatitis)

Stomach problems

• Constipation and/or diarrhea (irritable bowel syndrome)
• Heartburn or acid reflux (GERD)

Medication services

To ensure patients receive the medication they need, our doctors offer the following telehealth medication services:

Medication refills

• Epinephrine autoinjectors
• Erectile dysfunction medication 
• Inhalers for mild or exercise induced asthma
• Refill current oral birth control medication

Medication to prevent an illness or infection

• Flu prevention
• Pertussis (whooping cough) exposure

Travel medication

• Malaria prevention
• Motion sickness prevention

Start Your Virtual Visit