Emergency care at Medical City North Hills

Compassionate ER care in North Richland Hills

Medical City North Hills staffs an emergency medicine team with expertise you can trust when you or your loved one has experiences a sudden health problem. We are ready to meet the needs of our community every day of the year. The team of doctors and nurses has advanced training to treat heart attacks, strokes, traumatic injuries and pediatric emergencies.

If you or a loved one are experiencing an emergency, call 911 immediately or visit your nearest ER.

With hospital specialists and access to advanced technology, the team at Medical City North Hills strives to get you back to health as soon as possible. We provide the highest quality of care for patients of all ages, including rapid stabilization, access to top-of-the-line equipment, minimally invasive diagnostic procedures, imaging services and easy admission for inpatient care.

Our staff includes highly trained board-certified physicians, as well as nurses and specialists, who have earned specialized certifications in:

• Advanced cardiac life support (ACLS)
• Advanced trauma life support (ATLS)
• Basic life support (BLS)
• Emergency nurse pediatric certification (ENPC)
• Pediatric advanced life support (PALS)
• Trauma nurse certification course (TNCC)

Accredited Chest Pain Center and Advanced Primary Stroke Center

We are proud to serve our patients as an Accredited Chest Pain Center, awarded by the American College of Cardiology. We were the first Accredited Chest Pain Center in North Texas. We are also an accredited Advanced Primary Stroke Center, designated by The Joint Commission in partnership with the American Heart Association (AHA) and the American Stroke Association (ASA). We work closely with the Texas Stroke Institute (TSI) for stroke care.

Emergency pediatric care

In addition to advanced, comprehensive adult emergency care, We offer full-service emergency care, diagnosis and treatment for infants and children of all ages. It’s like having the pediatric emergency care of Medical City Children’s Hospital in your neighborhood — so you don’t have to go to a children’s hospital to find expert pediatric ER care close to home. Our staff and specially trained physicians provide the highest quality healthcare according to guidelines for care set by the American Academy of Pediatrics, the American College of Emergency Physicians and the Emergency Nurses Association.

In accordance with the National Pediatric Readiness Project, Medical City North Hills has been equipped to ensure it meets essential guidelines and has resources in place to provide a safe and family-centered emergency experience, including:

• 24/7/365 emergency care
• Registered, emergency-trained nurses supported by pediatric child life specialists
• Pediatric-friendly rooms and waiting area
• Pediatric pain management techniques
• Pediatric computerized drug dosing for safety
• 24/7 access to Medical City Children’s Hospital, including:
• Pediatric specialists
• Pediatric and neonatal children’s specialty transport team
• Seamless admission to Medical City Children’s Hospital if inpatient care is required

Vial of Life Program

The Vial of Life program is a way to have important, lifesaving information available for emergency medical responders in the event you are injured or ill at your home and are unable to communicate. While this is useful for all family members, it is especially helpful for senior citizens, those living alone or those who are chronically ill.

Your information is important to those who will be assisting you in times of emergency. It’s a good idea to let family members, caregiver and other people you trust know about your Vial of Life.

Discuss your wishes for care ahead of time and have all necessary legal documents signed. These include decisions about what to do if you should experience a heart attack or develop severe respiratory problems. In order for emergency personnel to honor a patient’s wishes, these important documents must be accessible at the time of the emergency.

Contact us for more information or to request Vial of Life supplies.

Visiting our emergency room

Our ER entrance is conveniently located at the front of the Medical City North Hills campus, as soon as you enter from Booth Calloway Rd. Parking is available free of charge in our lot.

Our ER is open every day, 24 hours a day. If your attending physician recommends inpatient care as part of your treatment plan we provide seamless admission to Medical City North Hills.

Our address is:

4401 Booth Calloway Rd.
North Richland Hills, TX 76180