Please have a picture I.D. and insurance card for admission. Co-pays and deductibles will be requested at the time of admission. A financial counselor is available on site for any questions regarding your hospital stay. A patient account representative is provided to discuss any questions or concerns regarding your hospital bill.

View/Pay Bill

Patient Payment Estimator

Please Note: As you are aware, general internet e-mail is inherently not secure. We are currently in the process of enhancing this e-mail service and recommend that items considered confidential or private in nature not be communicated through e-mail at this time (i.e., Social Security Numbers, Diagnosis Information, Credit Card Numbers, etc.). When conveying confidential or private information, please contact the Business Office directly at the phone number listed on your statement.

The email address for Customer Service is or call the Dallas SSC Customer Service office at (866) 656-8201 between the hours of 8:00 am - 5:30 pm, Monday - Friday. Our fax is (800) 561-1743.

HCA Patient Account Services
160 Imperial Boulevard
Hendersonville, TN 37075-3440

You may find the following phone numbers helpful:

In order to provide easy and reliable billing services, you may inquire about your bill, or pay your bill, online.