Medical City Frisco is committed to providing you with the best available healthcare, along with convenient and reliable billing services.
It's important to remember that your hospital bill covers services provided by the hospital: room, nursing care, meals, housekeeping and linen. It may also include services ordered by your physician: X-rays, laboratory tests, medical supplies and oxygen.
The bill does not include charges for your personal physician, surgeon, anesthesiologist, pathologist, emergency physician, radiologist, or other physician assistants. You will receive separate bills from these physicians.
To access your account over the phone, call (855) 203-5076. Automated services are available 24 hours a day, 7 days a week. Customer Service hours are 8:00am to 6:00pm Monday through Friday.
Accounts Prior to April 1, 2016