Medical City ER Park Cities

5974 W Northwest Hwy
Dallas, TX 75225

Facility Star Rating Description

Each patient’s experience at our practice is important to us. As we strive to provide the highest level of care, we value feedback on all aspects of the patient experience. This Medical GPS patient experience survey measures patient satisfaction from the time the appointment was made to the time the patient spent with the provider.

Recommend: The Recommendation rating reflects patients’ overall likelihood of recommending their provider to friends or family members.
Exam Thorough: The Exam Thorough rating reflects how satisfied patients were at the thoroughness and completeness of their examination and treatment.
Provider Answers: The Provider Answers rating shows the level of patient satisfaction on how the provider was able to answer questions and fully explain treatment.
Provider Concern: Provider concern measures the extent to which patients agree they were treated with courtesy, respect and concern throughout the entire examination.
Wait Reasonable: This rating measures patient satisfaction on the total time spent waiting for the provider.

About Medical City ER Park Cities

Medical City ER Park Cities is an emergency room serving University Park, Highland Park, Preston Hollow and surrounding Dallas neighborhoods. The comfortable treatment rooms and specialized care ensure you will find the care you need for a wide range of injuries and illnesses.

If you or a loved one are experiencing an emergency, call 911 immediately or visit your nearest ER. For non-emergency questions, call Medical City ER Park Cities at (469) 801-7980.

Emergency clinic close to home

Medical City ER Park Cities, a department of Medical City Dallas, is a place you can trust for quality emergency care. We're committed to getting you back to your normal life as fast as possible. Our services include:

Board-certified emergency medicine physicians
Specialized adult and pediatric care
On-site imaging services
On-site laboratory
Open 24/7
Complimentary valet parking

Expert pediatric emergency care

In addition to advanced, comprehensive adult emergency care, Medical City ER Park Cities offers full-service emergency care, diagnosis and treatment for infants and children of all ages. It’s like having the pediatric emergency care of Medical City Children’s Hospital in your neighborhood—so you don’t have to go to a children’s hospital to find expert pediatric ER care close to home. Our staff and specially trained physicians provide the highest quality healthcare according to guidelines for care set by the American Academy of Pediatrics, the American College of Emergency Physicians and the Emergency Nurses Association.

In accordance with the National Pediatric Readiness Project, Medical City ER Park Cities has been equipped to ensure it meets essential guidelines and has resources in place to provide a safe and family-centered emergency experience, including:

24/7/365 emergency care
Registered, emergency-trained nurses supported by pediatric child-life specialists
Pediatric-friendly rooms and waiting area
Pediatric pain management techniques
Pediatric computerized drug dosing for safety
24/7 access to Medical City Children’s Hospital, including:

Pediatric specialists
Pediatric and neonatal children’s specialty transport team
Seamless admission to Medical City Children’s Hospital if inpatient care is required

Arriving for emergency care

Our freestanding emergency clinic is within the Preston Center, adjacent to the Starbucks. Parking is available in our lot, with complimentary valet services. Should hospital admission be necessary, our Medical City ER Park Cities is located close to Medical City Dallas.