About Medical City ER Park Cities

Medical City ER Park Cities is an emergency room serving University Park, Highland Park, Preston Hollow and surrounding Dallas neighborhoods. The comfortable treatment rooms and specialized care ensure you will find the care you need for a wide range of injuries and illnesses.

If you or a loved one are experiencing an emergency, call 911 immediately or visit your nearest ER. For non-emergency questions, call Medical City ER Park Cities at (469) 801-7980.

Emergency clinic close to home

Medical City ER Park Cities, a department of Medical City Dallas, is a place you can trust for quality emergency care. We're committed to getting you back to your normal life as fast as possible. Our services include:

  • Board-certified emergency medicine physicians
  • Specialized adult and pediatric care
  • On-site imaging services
  • On-site laboratory
  • Open 24/7
  • Complimentary valet parking

Expert pediatric emergency care

In addition to advanced, comprehensive adult emergency care, Medical City ER Park Cities offers full-service emergency care, diagnosis and treatment for infants and children of all ages. It’s like having the pediatric emergency care of Medical City Children’s Hospital in your neighborhood—so you don’t have to go to a children’s hospital to find expert pediatric ER care close to home. Our staff and specially trained physicians provide the highest quality healthcare according to guidelines for care set by the American Academy of Pediatrics, the American College of Emergency Physicians and the Emergency Nurses Association.

In accordance with the National Pediatric Readiness Project, Medical City ER Park Cities has been equipped to ensure it meets essential guidelines and has resources in place to provide a safe and family-centered emergency experience, including:

  • 24/7/365 emergency care
  • Registered, emergency-trained nurses supported by pediatric child-life specialists
  • Pediatric-friendly rooms and waiting area
  • Pediatric pain management techniques
  • Pediatric computerized drug dosing for safety
  • 24/7 access to Medical City Children’s Hospital, including:
    • Pediatric specialists
    • Pediatric and neonatal children’s specialty transport team
    • Seamless admission to Medical City Children’s Hospital if inpatient care is required

Arriving for emergency care

Our freestanding emergency clinic is within the Preston Center, adjacent to the Starbucks. Parking is available in our lot, with complimentary valet services. Should hospital admission be necessary, our Medical City ER Park Cities is located close to Medical City Dallas.