Medical City Alliance is committed to providing you with the best available healthcare, along with convenient and reliable billing services.

It's important to remember that your hospital bill covers services provided by the hospital: room, nursing care, meals, housekeeping and linen. It may also include services ordered by your physician: X-rays, laboratory tests, medical supplies and oxygen.

The bill does not include charges for your personal physician, surgeon, anesthesiologist, pathologist, emergency physician, radiologist, or other physician assistants. You will receive separate bills from these physicians.

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Contact Us

Medical City Alliance billing and collections services are provided by Parallon Business Performance Group.

Please call (855) 203-5075 or email us for any billing questions. Customer Service hours are 8:00am - 6:00pm Monday through Friday.

HCA Patient Account Services
160 Imperial Boulevard
Hendersonville, TN 37075-3440