In the Medical City Healthcare newsroom


Tips for virtual visitation during COVID-19

Many facilities across many countries are being affected by the current coronavirus (COVID-19) pandemic. For the safety of our patients, our hospital personnel and for you, our facility is restricting patient visitation.

During this time, we understand how important it is to stay connected to your loved ones and remain aware of their status while hospitalized. We encourage communication through the use of personal devices and digital platforms.

We recommend considering one of the following apps to connect virtually with your loved ones.

You can download them in either the App Store (iPhone) or the Play Store (Android). Both the patient and the visitor will need to download the same application.

Together we are working to meet the challenges that continue to evolve in our already-busy emergency rooms and intensive care units. We are deeply grateful to our clinical colleagues and care providers for their unwavering dedication to the health and safety of our patients and communities, not only during this time, but every day of the year.

To our patients and their families, we appreciate your patience and flexibility during this time. It takes all of us to do our part to minimize the impact of COVID-19.