Dear Medical City Healthcare Patients,
We would like to take this opportunity to update you about your maternity care during the coronavirus (COVID-19) pandemic, and assure you that our dedicated team of expert nurses, physicians, and midwives are committed to providing safe and effective care to every patient who walks through our doors.
We are taking every precaution to ensure that both our staff and patients are protected. While much is still being learned about COVID-19, the health and safety of our pregnant patients is and has always been our top priority. Every birth is unique and we will continue to ensure a safe environment for the most important moments in a mother’s life.
Before you arrive at the hospital, we want to make you aware of a few additional precautionary steps we are taking at this time. We have a number of screening questions in place for all patients and visitors before entering the building. Again, this is precautionary and helps maintain the safety of all involved, and limits the spread of any potential infectious illnesses.
Here are the questions you may be asked:
- Does the Patient/Visitor have a fever or signs/symptoms of lower respiratory illness, for example a cough or shortness of breath?
- Has the Patient/Visitor had close contact with a laboratory confirmed COVID-19 patient within 14 days?
- Does the Patient/Visitor have fever or signs/symptoms of lower respiratory illness, for example a cough or shortness of breath, and a history of travel from the affected geographic areas within 14 days of their symptom onset?
All of our maternity patients are cared for in private rooms, which include their own bathroom. We ask that all patients and visitors remain in their room and avoid circulation in common areas as much as reasonably possible.
Our staff are dedicated to keeping you safe. All of our staff have been trained on hand hygiene and other infection control measures.
To protect yourself and our staff, it’s imperative that you follow the latest government advice about social distancing; stay away from public places and avoid anyone who has symptoms suggestive of COVID-19. Please continue to refer to the current guidance on infection prevention for yourself and your household; direction from the Centers for Disease Control and Prevention (CDC) in regard to pregnancy and breastfeeding can be found here.
We ask patients and their named visitor to be particularly vigilant with respect to social distancing in the 14 days prior to admission. No children or additional visitors will be permitted.
For the health and safety of all, we have restricted non-essential visitors:
- Laboring moms/new moms may have one birth partner, a single named support person of choice (aka your visitor) while in the hospital with us. It will need to be the same visitor the whole time you are with us. This is to prevent the number of people in and out of the rooms and exposure.
- If your visitor has been self-isolating due to COVID-19 symptoms, or in contact with an individual who has had symptoms, they MUST NOT come with you to the hospital. If your support person cannot pass our strict screening process, they will not be allowed to come with you.
- Doulas are allowed to be part of the care team and are not considered your one support partner/visitor. They will be required to attest they are a certified doula and present a business card and copy of certification. For the safety of mom and baby, a support person or doula may not be COVID-19 positive.
- No children or additional visitors will be permitted.
Any mother with a confirmed COVID-19 case or who is experiencing symptoms will be supported in taking all the possible precautions to avoid spreading the virus to her infant, including washing her hands before touching the infant and wearing a face mask, if possible, during feeding or other close contact with her newborn(s). Whether and how to start or continue breastfeeding will be determined by the mother in coordination with her family and healthcare providers.
For those who have or are suspected to have COVID-19, we have created policies and procedures to help ensure that those who have remained unaffected are kept safe and well.
Rest assured that we have robust procedures in place to help prevent the spread of COVID-19 within our hospital and in the community.
To reduce the unnecessary traffic to the hospital, all parent education classes and tours have been cancelled for the foreseeable future, where possible we have introduced virtual tours and classes. Visit the Classes and Events section of the website to see virtual and pre-recorded class options.
What to do when you go into labor
If you think your labor has started, or if you need to go to the hospital due to an emergency or concern about the baby, know that we will be here to support you.
We remain focused on providing you with outstanding care, and we have dedicated staff working hard to ensure you have a healthy and positive pregnancy and birth. Our first priority is providing you with safe and effective care, and we are committed to partnering with you in our efforts to care for you and your baby during this time.
We know this was not your plan, it wasn’t anyone’s plan, but we will go above and beyond to help you get the most out of this experience while adhering to the guidelines set in place to keep you and your baby safe and healthy.
Given that the situation and guidance around COVID-19 is changing regularly, up-to-date hospital information is available at Medical City Healthcare.
Sincerely, Your Medical City Healthcare Labor and Delivery Team
Learn more about our Maternity Services
We have been and will continue to collaborate with the Centers for Disease Control and Prevention (CDC), maintaining and often exceeding the strictest of standards. Here are just a few of the steps we’re taking:
Virtual hospital tours available to preview the facilities and birthing suites
COVID-19 testing available for pregnant women and peace of mind
Virtual childbirth and parenting classes including breastfeeding, infant CPR, prepared childbirth and newborn baby care
Visitor access limited to one birth partner for the health and safety of all
Ultra-clean environment with enhanced sanitation and validation to ensure cleaning is complete and effective
Universal masking and screening for all employees, physicians, approved visitors and patients
Updated August 25, 2020