Update for parents

Coronaviruses are a large family of viruses that typically cause illnesses like the common cold. The novel Coronavirus, now called COVID-19, was discovered in December 2019 and has been confirmed in over 100 countries and territories worldwide, including the United States and North Texas.

What are the symptoms of COVID-19?

The symptoms of COVID-19 are mild to severe respiratory illness, including fever, cough and shortness of breath. If you or your child has these symptoms, call your physician's office or call Medical City Children's Hospital's 24-hour Ask-A-Nurse line at (972) 318-6752.

Virtual care/free virtual COVID-19 screening

Medical City Virtual Care is a convenient option for people who are concerned that they may be at risk for COVID-19. The screening visit is free of charge at MedicalCityVirtualCare.Zipnosis.com. Use of the site will help direct concerned individuals to the appropriate level of care while protecting emergency resources for patients who need it the most. Appointments are not necessary and the site is easily accessed from a smartphone or computer 24/7.

Are children at high risk for COVID-19?

According to the CDC, there's no evidence that children are more susceptible. Experts suggest that the following people are at higher risk for COVID-19:

  • Older adults
  • People with serious chronic medical conditions, including heart disease, diabetes and lung disease

Should I/my family use a face mask?

The CDC recommends that you wear a face mask if you are sick. If you are caring for others who are unable to wear a mask (e.g., for health reasons), you should wear a mask when you are in the same room with them.

How can you protect your family from the virus?

  • Wash your hands often, using either soap and water or hand sanitizer with 60% or higher alcohol content for at least 20 seconds. (Singing "Happy Birthday" twice is about 20 seconds.)
  • Stay away from sick people and stay home if you are sick.
  • Cover coughs and sneezes with tissues and discard. Teach kids to cough and sneeze into their elbows.
  • Clean and disinfect frequently touched surfaces and objects.
  • Avoid touching your face.
  • Avoid large gatherings and practice social distancing.
  • Avoid travel to highly infected areas.
  • Visit CoronaVirus.gov for additional resources for parents and an updated list of confirmed locations with COVID-19 cases.