Coronavirus Resource Hub

Visitor policy

Updated March 8, 2022

Medical City Healthcare is taking proactive measures to help ensure the health and safety of patients, caregivers, colleagues and our communities.

Learn more about our visitor policy

To learn more about our safety measures or if you have questions about COVID-19, call (833) 582-1974.

Please get vaccinated for COVID-19

Communities across the country are experiencing an increase in COVID-19 positive cases. Many patients who are being hospitalized have not been vaccinated for COVID-19. We strongly encourage anyone who has not yet received the COVID-19 vaccine to do so. Getting vaccinated is one of the safest and most effective ways to protect yourself and others. Please see our vaccine section for helpful resources and information.

COVID–19 testing

Medical City Healthcare ERs are not COVID-19 testing sites.

Our ER is not a COVID-19 Vaccine or Testing Site

Please visit these county websites for local testing information:

Statewide testing locations

Media updates

Medical City Healthcare continues to take proactive measures to ensure the health and safety of patients, caregivers and our communities, including providing COVID-19 vaccinations for hospital colleagues.

More information for news media

Additional information

Testing information

Protect your business and workforce

COVID-19 and Pregnancy

An Update for our Patients

We would like to take this opportunity to update you about your maternity care during the coronavirus (COVID-19) pandemic, and assure you that our dedicated team of expert nurses, physicians and midwives are committed to providing safe and effective care to every patient who walks through our doors.

Read the full letter to our patients

Latest COVID-19 blogs

Having difficulty returning to work? Our WorkReturns program can help

March 24, 2022

If you're having difficulty returning to work for any reason, our WorkReturns℠ program can help you overcome the psychological challenges.

COVID-19 vs. flu vs. colds: How to tell the difference

January 06, 2022

COVID-19, flu and colds are all upper-respiratory infections that share many common symptoms. This can make it hard to tell which illness you have. To complicate matters, it’s possible to have one or more of these viral infections at the same time. We...

Learn more about Coronavirus (COVID-19)

About Coronavirus

Throughout the novel coronavirus (COVID-19) pandemic, the safety of HCA Healthcare patients and visitors remains our top priority. We regularly treat patients with infectious diseases and our clinical teams are highly trained in infection prevention protocols. When our communities face a threat to their health and safety, like that of a global pandemic, we are committed to stepping up and stepping in where we are needed most. HCA Healthcare continues to closely monitor COVID-19 developments in partnership with our local and state health departments and the U.S. Centers for Disease Control (CDC). We remain committed to continuing our relentless pursuit of serving our patients during this unprecedented time.

What are the symptoms?

People with COVID-19 have had a wide range of symptoms, ranging from mild symptoms to severe illness. Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms may have COVID-19:

Fever or chills

Cough

Shortness of breath or difficulty breathing

Fatigue

Muscle or body aches

Headache

New loss of taste or smell

Sore throat

Congestion or runny nose

Nausea or vomiting

Diarrhea

How does COVID-19 spread and what can I do to protect myself and others?

COVID-19 is thought to spread mainly through close contact from person to person, including between people who are physically near each other (within about six feet). People who are infected but do not show symptoms can also spread the virus to others. We are still learning about how the virus spreads and the severity of illness it causes.

Public health officials recommend the following steps to help prevent the spread of respiratory viruses, including influenza and COVID-19:

Avoid close contact with people who are sick.

Avoid touching your eyes, nose and mouth.

Stay home when you are sick.

Cover your cough or sneeze with a tissue.

Follow masking policies and social distancing guidelines.

Wash your hands often with soap and water.

Clean and disinfect frequently touched objects and surfaces.

Frequently asked questions

Who is at risk for COVID-19?

People of any age, even healthy young adults and children, can get COVID-19. Currently, those at greatest risk of infection are persons who have had prolonged, unprotected close contact with a symptomatic, confirmed COVID-19 patient.

When should I seek emergency medical care?

CDC

Seek emergency medical care for COVID-19 if you are showing any of these symptoms:

Trouble breathing
Persistent pain or pressure in the chest
New confusion
Inability to wake or stay awake
Pale, gray, or blue-colored skin, lips, or nail beds, depending on skin tone

Always call 911 if you think you are experiencing an emergency.

Are the symptoms of COVID-19 different in children than in adults?

No, the symptoms of COVID-19 are similar in children and adults. However, children with confirmed COVID-19 have generally presented with mild symptoms similar to a cold, including fever, runny nose and cough. Vomiting and diarrhea have also been reported. Based on available evidence, children do not appear to be at any higher risk or more susceptible to COVID-19 than adults. While some children and infants have been sick with COVID-19, infections in children are less common and adults make up most of the known cases to date.

How can I get tested for COVID-19?

Contact your healthcare provider or your local health department for testing availability and criteria. If you have symptoms of COVID-19, or if you have not been vaccinated and have been in close contact with someone with COVID-19, it is still important to stay home even if you are not tested.

Are your facilities a safe care environment for patients?

Our facilities are among the safest possible places to seek care at this time, and we have implemented several protective measures to create a safe environment for our patients, visitors and staff. We have strong protocols in place and are following all guidelines set forth by the CDC to ensure a safe care environment. Please review our current enhanced safety precautions.

What should I know about COVID-19 vaccination?

Authorized COVID-19 vaccines can help protect you from COVID-19. Please read our COVID-19 vaccine FAQs to learn more.

Where can I get more information about COVID-19?

Visit our Resource Hub for the latest updates on COVID-19. The CDC also has a robust website on coronavirus.

Recent news

Visit our newsroom for more information on Coronavirus related news.

Latest COVID-19 news

Coronavirus Resource Hub

We are here to assure your safety and well-being while in our facilities. To learn more about our safety measures or if you have questions about COVID-19, call (833) 582-1974.

Visitor policy

Please get vaccinated for COVID-19

COVID–19 testing

Media updates

Additional information

COVID-19 and Pregnancy

An Update for our Patients

Latest COVID-19 blogs

Having difficulty returning to work? Our WorkReturns program can help

COVID-19 vs. flu vs. colds: How to tell the difference

Learn more about Coronavirus (COVID-19)

Symptoms and diagnosis

Frequently asked questions

COVID-19 Vaccine Information

How to help

COVID-19 ASL videos

About Coronavirus

What are the symptoms?

How does COVID-19 spread and what can I do to protect myself and others?

Frequently asked questions

Who is at risk for COVID-19?

When should I seek emergency medical care?

Are the symptoms of COVID-19 different in children than in adults?

How can I get tested for COVID-19?

Are your facilities a safe care environment for patients?

What should I know about COVID-19 vaccination?

Where can I get more information about COVID-19?

Latest information regarding Coronavirus

Recent news