To learn more about our safety measures or if you have questions about COVID-19, call (833) 582-1974.

Please get vaccinated for COVID-19

Communities across the country are experiencing an increase in COVID-19 positive cases. Many patients who are being hospitalized have not been vaccinated for COVID-19. We strongly encourage anyone who has not yet received the COVID-19 vaccine to do so. Getting vaccinated is one of the safest and most effective ways to protect yourself and others. Please see our vaccine section for helpful resources and information.


Visitor policy


Updated August 5, 2021

Medical City Healthcare is taking proactive measures to help ensure the health and safety of patients, caregivers, colleagues and our communities. Adjusted visitor access and masking are tools to help slow the spread of COVID-19.

Learn more about our visitor policy

COVID–19 testing

Medical City Healthcare ERs are not COVID-19 testing sites.

Our ER is not a COVID-19 Vaccine or Testing Site

Please visit these county websites for local testing information:

Statewide testing locations

Monoclonal antibody therapy

Medical City Healthcare now offers monoclonal antibody infusions, on a very limited basis, to patients who have tested positive for COVID-19 and have other high-risk factors. The FDA has authorized the emergency use of certain monoclonal antibodies for the treatment of COVID-19 under an Emergency Use Authorization (EUA). Medication supply is administered based upon availability. Patients must be referred by a Medical City Healthcare physician.

Learn more about this treatment

Media updates

Medical City Healthcare continues to take proactive measures to ensure the health and safety of patients, caregivers and our communities, including providing COVID-19 vaccinations for hospital colleagues.

More information for news media

Additional information

Testing information

Protect your business and workforce

Coronavirus updates for pediatric patients

COVID-19 and Pregnancy

An Update for our Patients

We would like to take this opportunity to update you about your maternity care during the coronavirus (COVID-19) pandemic, and assure you that our dedicated team of expert nurses, physicians and midwives are committed to providing safe and effective care to every patient who walks through our doors.


Read the full letter to our patients

Latest COVID-19 blogs