Medical City Virtual Care
Healthcare excellence at your fingertips.
Log in, any time, anywhere
We're here to help you feel better...fast. Medical City Virtual Care offers fast, online care for most common conditions. Available on any device with a web camera — no appointment necessary.
Our virtual clinic never closes – log in from your computer or smartphone any time of day, from anywhere in Texas. We’re here to help 24/7, 365 days a year.
Virtual Care FAQs
Who can use Medical City Virtual Care?
Anyone over 18 can create an account. You can also add adult dependents and minor children over the age of two to your account. Visits for minor children must be completed by a parent.
When is Medical City Virtual Care available?
24 hours a day, 7 days a week
How long does a visit take?
A Medical City Virtual Care visit takes 5-15 minutes to complete. The total number of questions you answer will depend on your condition and medical history.
How much does Medical City Virtual Care cost?
A Medical City Virtual Care visit costs $45 payable by credit card or Health Savings Account (HSA) card.
Who makes the diagnosis?
Once you've answered all the interview questions, a licensed board-certified physician, nurse practitioner (NP), or physician's assistant (PA) will review your symptoms, make a diagnosis, and develop your treatment plan.
We do our best to treat you online, but not every condition can be treated via Medical City Virtual Care. If your health concern cannot be addressed through Medical City Virtual Care, you will not be charged for your Medical City Virtual Care visit, and you may be advised to seek alternate care.