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Average ER Wait Times

Medical City Alliance

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Medical City Arlington

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Medical City Children's Hospital

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Medical City Dallas

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Medical City Denton

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Medical City ER Burleson

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Medical City ER Flower Mound

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Medical City ER Grand Prairie

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Medical City ER Park Cities

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Medical City ER Plano

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Medical City ER Saginaw

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Medical City ER Stonebridge

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Medical City Fort Worth

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Medical City Frisco

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Medical City Las Colinas

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Medical City Lewisville

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Medical City McKinney

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Medical City North Hills

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Medical City Plano

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Remote Access

Apple iOS 8 – hCare Access (VDI)

iOS is now supported with hCare Access after updating to the new version of Citrix Receiver in the App Store.

For Physicians / Office Staff

HCA IT&S has introduced a new method for physicians to connect to our systems remotely, whether at home or in their office. This new tool will significantly improve log in time, and presents a desktop image that closely matches what physicians see in our facilities.

hCare Access - Citrix (VDI)

Support

Physicians and office staff for all facilities: (877) 422-2060

For Employees

Simplified Remote Access (SRA) is a way for employees and vendors to quickly, easily, and securely access the HCA network from outside the hospital. Users will no longer need security tokens to connect to the hospital systems; instead, they will use a 3-4 ID and password.

Simplified Remote Access

Support

SecureID Token

Remote access for users with RSA security tokens (SecurID).

SecureID Token / Soft Token